Terms and Conditions

1. Introduction

1.1 Overview of the platform.

Events Gear is a registered trademark and flagship product of Innovapp Technologies Limited, a privately held company incorporated in Kenya. Designed as a specialised B2B marketplace, Events Gear simplifies event planning by connecting event organisers with a curated network of verified service providers and merchants.

Our platform serves as a one-stop hub where corporate planners, businesses, and professional organisers can efficiently find and engage trusted vendors offering a wide range of event-related services—including venue bookings, catering, décor, entertainment, audiovisual equipment, and more.

By focusing exclusively on B2B interactions, Events Gear ensures professionalism, quality, and reliability in every transaction. Every vendor on our platform undergoes a strict verification process, giving event organisers confidence in their selections. Whether planning a large-scale corporate function or an intimate gathering, our intuitive interface streamlines the vendor selection process—saving time, enhancing efficiency, and ensuring that every event meets the highest standards of excellence.

1.2 Purpose of the Terms and Conditions.

These Terms and Conditions define the legal framework governing the relationship between Events Gear, event organisers (buyers), and service providers (vendors) on our B2B marketplace. They outline the rights, responsibilities, and obligations of all users to ensure the platform operates efficiently, securely, and professionally.

By registering, accessing, or using Events Gear, you confirm that you have read, understood, and agreed to be bound by these terms. Compliance with these guidelines is crucial for maintaining a trustworthy, transparent, and structured environment for all users. These terms apply to your use of the platform, including all content, functionality, and services offered.

1.2.1 Acceptance of Terms: 
By utilizing Events Gear, you fully accept these general terms and conditions. If you disagree with these terms, you must refrain from using the platform.
 1.2.2 Authority and Binding: 
If you are using Events Gear on behalf of a business or organizational entity, you:
i. Confirm that you have the necessary authority to agree to these terms on behalf of the entity.
ii. Bind both yourself and the entity to these terms.
iii. Acknowledge that references to “you” in these terms include the individual user and the associated entity unless the context requires otherwise.

1.2.3 Mandatory Compliance: 
It is imperative for the protection of all users and the integrity of the marketplace that these terms are followed diligently. Non-compliance with these terms prohibits the use of Events Gear. Please review these terms carefully before engaging with our services to ensure you fully understand your rights and responsibilities.

2 Changes to Terms

Events Gear is committed to ensuring that our terms of use are up-to-date and reflect the best practices for users and the platform. As such, these terms may be modified to accommodate changes in our service, legal requirements, or other operational considerations.

2.1 Communication of Changes:
Any amendments to the terms will be communicated through multiple channels to ensure that all users are adequately informed. Notifications of these changes will be posted directly on the Events Gear platform, sent out via email, and disseminated through our social media platforms to which Events Gear subscribes. This multi-channel approach ensures you can review changes regardless of how you interact with us.

2.2 User Responsibility:
As a user of Events Gear, you must remain informed about the terms and conditions that govern your use of our platform. We encourage you to review the terms and note any changes regularly. Your continued use of the platform after communicated changes will be regarded as acceptance of the updated terms. If you disagree with the changes, you should discontinue using Events Gear.

Understanding and adhering to these terms is essential for maintaining a trustful and secure environment on our platform. Please stay informed of updates so that you can continue using Events Gear effectively and legally.

3. Account Registration and Management

   3.1 Requirements for Creating an Account:

   i. Registration Options: Users can create an account on Events Gear by using their email address or through their existing social media profiles, simplifying the registration process and enhancing user accessibility.
ii. Verification Process: Phone numbers are required during the registration process to ensure the authenticity of each user. An OTP (One-Time Password) will be sent to this number to verify the user’s identity, adding an extra layer of security and authenticity to account creation.

  3.2 Guidelines for Maintaining Account Security:

   i. Strong Passwords: Users are advised to create strong, unique passwords for their accounts and are encouraged to update these passwords periodically to enhance security.
 ii. Two-Factor Authentication: For added security, users are encouraged to enable two-factor authentication (2FA), which provides a second layer of protection by requiring additional verification beyond just the password.
 iii. Confidentiality: Users must keep their login credentials confidential and are advised against sharing them with others. Events Gear will never ask for your password in an unsolicited communication.

  3.3 Provisions for Account Suspension or Termination:
 i. Violations of Terms and Conditions: Any breach of the Terms and Conditions may result in suspending or terminating the user’s account. Events Gear reserves the right to remove access for users who do not comply with the terms.
ii. Process for Suspension or Termination: If an account is flagged for potential terms of service violations, Events Gear will conduct a review and inform the user of the suspected breach. Users will have the opportunity to respond or rectify the issue before any final action is taken.
iii. Reactivation: Users whose accounts have been suspended may contact Events Gear for information about the possibility of reactivating their account, depending on the nature of the violation.

By registering and managing an account with Events Gear, users agree to adhere to these guidelines, ensuring their security and the platform’s integrity.

4. Privacy Policy of Events Gear

Events Gear is dedicated to safeguarding the privacy and data of its users while adhering to the highest data protection standards. We are committed to compliance with Kenya’s Data Protection Act 2019, the Cybersecurity Act, and other relevant acts concerning computer and communication technologies in Kenya.

   i. Data Collection:
◦ Events Gear is fully certified and licensed by the Data Protection Commission of Kenya, ensuring compliance with all data privacy laws. We collect only the personal data necessary for the effective operation of our platform, including names, contact details, and relevant business information required for vendor registration and event planning. Our data collection methods are transparent and purpose-driven. Users are explicitly informed about how their data will be used, and we strictly limit access to authorised personnel within Events Gear. We do not share or sell user data to third parties, ensuring privacy, security, and compliance with all regulatory requirements.

   ii. Data Usage:
◦ The data collected is strictly utilized to provide and enhance our services, facilitate communication with users, support our business operations, and conduct analytics to improve user experience. We also use this data to tailor marketing communications to meet the preferences and interests of our users, ensuring that interactions with our platform are as relevant and productive as possible.
iii. Data Protection:
◦ We implement state-of-the-art security measures to protect data against unauthorized access, alteration, and destruction. These include physical, electronic, and managerial procedures designed to safeguard and secure the information we collect. Our security practices are reviewed regularly and are updated in response to new risks and the latest technological developments.
   iv. Data Disclosure:
◦ We commit to not disclosing personal information to third parties without explicit consent from the user, except where required by law or where it is necessary for the execution of our services, such as interacting with vendors or service partners integral to our offerings.
   v. User Rights:
◦ Users have extensive rights over their data, which include the right to access, correct, request deletion, and portability of their personal data. Events Gear provides precise mechanisms for users to exercise these rights effectively and transparently.
   vi. Data Retention and Deletion:
◦ We retain personal data only as long as necessary to fulfil the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. After this period, data is securely deleted or anonymized.
   vii. Compliance and Enforcement:
◦ Our data protection practices are aligned with the Data Protection Act 2019 and other relevant legislation. The Office of the Data Protection Commissioner oversees our compliance. Users can direct complaints or queries about data protection to this authority. We are committed to resolving any issues in a timely and fair manner.
  viii. Changes to the Privacy Policy:
◦ We reserve the right to update this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make significant changes to this policy, we will notify you here, by email, or through a notice on our homepage.
You acknowledge and agree to the terms outlined in our Privacy Policy by using Events Gear. We encourage users to review this policy regularly to stay informed of how we protect their personal information and adapt to changing privacy laws and standards.

5. User Responsibilities

  5.1 Code of Conduct for Users

At Events Gear, we strive to maintain a professional, respectful, and safe environment for all users. Our community relies on each individual’s integrity and responsible behaviour to ensure a positive experience on our platform. Therefore, we expect our users to adhere to the following code of conduct:

   i. Respectful Communication: Engage respectfully with other users at all times. Avoid using language that could be considered discriminatory, offensive, or harmful.
  ii. Accuracy of Information: Provide accurate and up-to-date information when creating profiles, listing services, or engaging in communications on the platform. Misleading information can result in service inaccuracies and diminish trust.
  iii. Compliance with Agreements: Adhere to all agreements made through the platform, including service terms, payment agreements, and cancellation policies.
iv. Confidentiality and Privacy: Respect the privacy and confidentiality of other users. Do not disclose personal or sensitive information without explicit consent.

  5.2 Prohibited Activities

To protect our community and ensure the effectiveness of our platform, the following activities are strictly prohibited on Events Gear:

   i. Illegal Activities: Any illegal activities, including but not limited to fraud, theft, and promoting illicit substances, are strictly forbidden.
 ii. Harassment and Abuse: Any form of harassment, bullying, or abuse directed towards other users is unacceptable. This includes verbal, physical, or cyber harassment.
  iii. Spamming: Do not send unsolicited commercial messages or communications in bulk to other users.
 iv. Hacking and Unauthorized Access: Attempting to gain unauthorised access to other users’ accounts or the platform’s backend systems is prohibited. This includes hacking, malware, or other means to disrupt the service or access sensitive information.
v. Manipulating Reviews: Do not manipulate reviews through coercion or bribery. The integrity of reviews on Events Gear is paramount for maintaining trust.
vi. Intellectual Property Violations: Do not post content that infringes on any patents, trademarks, copyrights, or other proprietary rights of any party.

  5.3 Enforcement and Consequences

Failure to comply with these user responsibilities may result in a range of actions, including but not limited to warnings, suspension of account access, and termination of the account. Severe violations may lead to legal action. Events Gear reserves the right to remove any content violating these guidelines and cooperate with law enforcement when appropriate.

By adhering to these guidelines, users help create a positive and productive environment conducive to successful event planning and collaboration on Events Gear.

6. Content Ownership and Intellectual Property

  6.1 Definition of User-Generated Content and Ownership Rights: 
User-generated content (UGC) refers to any material—such as text, images, videos, and other forms of media—that users upload, publish, or display on the Events Gear platform. Ownership of such content remains with the user who created it. By uploading content to Events Gear, users affirm that they own or have obtained the necessary licenses, rights, consents, and permissions to use and authorize Events Gear to use the content as part of the platform’s services.

       6.2 Platform’s Rights Regarding Content Use: 
Events Gear does not claim ownership of user-generated content. However, by uploading content to the platform, users grant Events Gear a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content solely for the purpose of operating, promoting, and improving our services. This license continues even if a user stops using our services solely to maintain the historical continuity of discussions and event planning.

       6.3 Intellectual Property Rights and Infringement Policies: 
Events Gear respects the intellectual property rights of others and expects its users to do the same. The platform has implemented policies to address claims of copyright or intellectual property infringement that respect the rights of copyright owners while also protecting the rights of users to share legally owned content:

   i. Notification Procedure for Claims of Infringement: If you believe that your work has been copied in a way that constitutes copyright infringement or that your intellectual property rights have been otherwise violated, you are encouraged to notify us. The notification should include your contact information, a description of the copyrighted work or other intellectual property that you claim has been infringed, a description of where the infringing material is located on our platform, a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, and a statement by you, made under penalty of perjury, that the information in your notification is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

   ii. Content Removal and Disabling of Accounts: Events Gear reserves the right to remove or restrict access to the allegedly infringing content upon receiving a proper infringement claim. Additionally, Events Gear maintains a policy of terminating users who are deemed to be repeat infringers in appropriate circumstances and at Events Gear’s discretion.

   iii. Protection Against Claims: To protect itself from claims of copyright or intellectual property infringement due to user-generated content, Events Gear does not actively monitor uploaded content but acts swiftly on claims of infringement communicated to it, as outlined above.

7. Service Provision

  7.1 Services Provided. 
Events Gear offers a comprehensive B2B platform to facilitate the connection between event organizers and a diverse network of service providers in the event planning industry. Our services include:

  i. Vendor Listing and Discovery: Users can explore a curated directory of vendors, each verified and reviewed to ensure quality and reliability. This directory covers a wide range of services essential for event planning, such as venue bookings, catering services, decoration, audio-visual equipment, and more.
  ii. Communication Tools: The platform enables direct communication between event organizers and service providers, ensuring clear and effective collaboration without intermediaries.
 iii. Analytics and Insights: Subscribed users gain access to analytics dashboards offering valuable insights into market trends and customer preferences, which can help in strategic decision-making and improving service offerings.
iv. Advertising Opportunities: Service providers can enhance their visibility on the platform through targeted advertising campaigns, reaching more potential clients effectively.

  7.2 Disclaimers and Limitations:
While Events Gear strives to provide a seamless and efficient platform for event planning and vendor management, there are disclaimers regarding service availability and limitations:

   i. Geographic Limitations: Currently, our services are available primarily within Kenya. Expansion plans are ongoing in other countries, and updates on service areas will be provided as they become available.
 ii. Operational Hours: The platform is designed to be accessible 24/7; however, maintenance and updates are necessary for optimal performance and may occasionally result in downtime. Advance notice will be provided whenever possible.
 iii. Service Interruptions: Events Gear is not responsible for interruptions caused by issues beyond our control, such as internet disruptions, vendor service failures, or natural disasters. We manage these interruptions efficiently and minimize their impact on our users.
 iv. Vendor Reliability: While we vet all listed vendors to ensure they meet our quality standards, Events Gear cannot guarantee the performance of any vendor and is not liable for any disputes that arise from vendor services. We encourage users to review vendor ratings and feedback within our platform to make informed decisions.

8. Fees and Payments

8.1 For Event Organizers and App Users

Events Gear is completely free for event organisers and app users to browse, discover, and connect with vendors. You can plan your events, explore services, and connect directly with vendors at no cost.

8.2 For Vendors and Premium Services

Vendors who wish to list their services on Events Gear must subscribe to one of our affordable packages designed to suit different business needs. These subscriptions unlock powerful features such as increased visibility, performance insights, and direct access to potential clients.

8.3 Want to Offer Services on Events Gear?

To provide services through the platform, simply sign up as a vendor, choose a plan that fits your business, and start showcasing what you do best.

 8.4 Vendor Subscriptions & Display Notes (For Your Awareness)

Events Gear is free for users and event organisers. However, vendors must pay subscription fees to list their services. Occasionally, you may notice that some vendor profiles are temporarily blurred due to non-payment, but this will be restored once the vendor updates their subscription.

9.1 Disclosure of Third-Party Services and Links
To ensure a seamless, secure, and high-performing user experience, Events Gear integrates several third-party service providers across different areas of the platform. These providers are carefully selected for their compliance, reliability, and ability to help us deliver a trusted and efficient marketplace.

The key third-party services include:

i. Cloud Services:

We use cloud infrastructure to securely store user and vendor data, ensuring high availability, fast access, and reliable backups across the platform.

ii. App Security Services:

Security tools and protocols are embedded through third-party solutions to prevent unauthorised access, detect threats, and protect all user data from malware, hacking, or cyber intrusion.

iii. SMS Services:

For user authentication and profile verification, Events Gear partners with trusted SMS providers. These services help confirm user identity and maintain a secure registration process.

iv. Payment Gateway Services:

We have partnered with licensed and compliant payment gateway providers to handle subscription payments and other financial transactions securely. All payment processing is encrypted and handled externally through these providers, and Events Gear does not store sensitive financial data such as card details.

Please note that by interacting with these services (e.g., making payments and receiving SMS codes), users and vendors may also be subject to the terms and privacy policies of these third-party providers.

9.2 Disclaimer Regarding Third-Party Content

Events Gear integrates with third-party service providers to enhance functionality and performance. However, we do not control or assume editorial responsibility for any content, services, or policies of third-party platforms. As such, the use of third-party services is at the user’s sole discretion and risk. The following disclaimers apply:

i. Accuracy and Reliability:

While Events Gear partners with reputable third-party providers, we do not guarantee the accuracy, completeness, or reliability of information, tools, or services offered through these external sources.

ii. Security:

Although we take every precaution to ensure the selection of secure and compliant service providers, Events Gear cannot be held responsible for any data breaches, security lapses, or privacy violations originating from third-party platforms.

iii. Performance and Availability:

Events Gear shall not be liable for service interruptions, delays, or failures caused by third-party systems, including payment gateways, SMS providers, or hosting services.

iv. User Responsibility:

Users are strongly advised to review the terms, conditions, and privacy policies of any third-party service accessed through Events Gear to understand how their data may be collected, used, or shared by those entities.

10. User Interactions and Disputes

Events Gear aims to provide a respectful and trustworthy environment that connects event organisers with service providers. While we promote professionalism and transparency among users, it is important to note that Events Gear is a neutral platform and does not directly participate in any agreements or transactions made between users.

i. Respectful Engagement:

All users are expected to maintain respectful and professional communication while using the platform. Abusive language, harassment, or discrimination of any kind is strictly prohibited.

ii. Independent Dealings:

All engagements, negotiations, and transactions between users and vendors are conducted independently and at the discretion of the parties involved. Events Gear does not guarantee the performance, quality, or reliability of any service provider or user.

iii. Dispute Handling:

Events Gear does not assume responsibility for resolving disputes between users. However, users may report inappropriate behaviour or suspected violations through the in-app “Report” feature for review. If deemed necessary, we may take action, such as issuing warnings or restricting accounts in accordance with our terms.

iv. Limitation of Liability:

Events Gear is not liable for any losses, damages, or misunderstandings arising from a vendor or user’s failure to fulfil their obligations. Users are strongly advised to perform their own due diligence before engaging any services on the platform.

10.2 Platform’s Role in Disputes Between Users

Events Gear provides a platform to facilitate connections between event organizers and service providers but does not participate directly in the transactions or agreements between users. As such, Events Gear is not liable for any claims, damages, or disputes arising from interactions or engagements conducted outside the platform.

Here’s how Events Gear may support dispute-related matters:

i. Limited Mediation Support:

While we may offer basic guidance or encourage dialogue between the involved parties, Events Gear does not mediate, arbitrate, or resolve disputes. Any assistance provided is purely facilitative and non-binding.

ii. Dispute Escalation Guidance:

If a resolution cannot be reached between parties, Events Gear may recommend next steps such as seeking legal counsel, third-party mediation, or relevant consumer protection bodies. We do not offer legal advice or represent either party.

iii. Documentation Review (Optional):

In select cases and only when necessary, Events Gear may request limited documentation (such as messages or receipts) to determine whether platform terms were violated. However, this review is strictly to determine whether platform policies were breached.

iv. Policy Enforcement:

If it is determined that a user has violated platform guidelines — including fraud, harassment, or repeated complaints — Events Gear reserves the right to restrict, suspend, or terminate access to the platform at its sole discretion.

Events Gear is committed to maintaining a professional and trustworthy marketplace. However, users are ultimately responsible for their own transactions, agreements, and engagements. We strongly encourage both parties to clearly communicate and document all terms before proceeding with services.

Disclaimer: Events Gear is a facilitator only and is not a party to any transaction, agreement, or service engagement made between users or vendors. Please conduct your own due diligence before making payments or confirming services.

11. Termination and Account Cancellation

11.1 Conditions for Termination

Events Gear clearly defines grounds for account termination for both users and the platform in accordance with the Kenya Data Protection Act, 2019, and the Computer Misuse and Cybercrimes Act.

11.1.1 User-Initiated Termination

Users may cancel their accounts at any time for any reason, including but not limited to inactivity or dissatisfaction with the platform. No justification is required, although user feedback is welcomed to improve our services.

11.1.2 Platform-Initiated Termination

Events Gear reserves the right to suspend or terminate a user’s account under the following conditions:

i. Breach of Terms:

Material violations of our Terms and Conditions, including fraud, harassment, misrepresentation, or repeated failure to comply with subscription obligations.

ii. Legal Compliance:

If continued use of an account would cause Events Gear to violate a legal obligation or comply with a lawful order by an authority.

iii. Inactivity:

Prolonged inactivity may result in account deactivation, particularly if it poses a security risk or affects platform operations. Users will be notified prior to such action.

11.2 Account Cancellation Process

Users who wish to cancel their account must follow the outlined steps:

1. Log in and go to the Account Settings section.

2. Click on ‘Cancel Account’ and follow the guided prompts.

3. (Optional) Provide feedback on the reason for cancellation.

4. Confirm the request. A confirmation email will be sent to the registered email address.

Accounts may only be cancelled after settling any outstanding payments or obligations.

11.3 Data Retention and Deletion

After account cancellation, user data will be retained for the period mandated by applicable Kenyan data protection laws, after which it will be permanently deleted or anonymised. During the retention period, data will remain protected and will not be used for marketing or profiling.

11.4 Final Settlements

Users must clear any pending subscriptions, ad payments, or platform-related obligations before the cancellation process is completed. Events Gear will notify the user of any outstanding issues that may delay deactivation.

12. Limitations of Liability and User Responsibilities

12.1 Vendor Independence

Events Gear serves solely as a marketplace platform that connects event organisers with independent vendors. We do not manage, oversee, or guarantee the quality, reliability, or outcome of services offered by vendors on the platform. Each vendor operates independently and is solely responsible for their conduct, service delivery, pricing, and fulfilment of commitments.

12.2 User Due Diligence

We strongly encourage users to take proactive steps before engaging any vendor, including:

i. Physical Verification:

Where possible, meet vendors in person or visit their business premises prior to confirming services or making payments.

ii. Portfolio Review & Ratings:

Evaluate vendor listings, photos, and reviews on the Events Gear platform to assess reliability and service quality.

iii. Cautious Payment Practices:

Avoid making large upfront payments without written agreements. Use caution when paying deposits and ensure clarity on refund or cancellation terms.

12.3 Platform Disclaimer and Limitation of Liability

i. Events Gear’s Role:

We do not participate in transactions or agreements between users and vendors. As such, Events Gear is not liable for service failures, vendor misconduct, cancellations, or disputes that may arise.

ii. No Guarantees or Warranties:

We make no express or implied warranties regarding vendor services, including timelines, quality, or suitability for specific events.

iii. User Responsibility:

Using the platform, users acknowledge and accept full responsibility for engaging vendors and managing associated risks. Events Gear shall not be liable for any direct, indirect, incidental, or consequential losses arising from vendor interactions.

12.4 Community Feedback and Safety

Users play a vital role in maintaining a trustworthy ecosystem. We encourage organisers to rate and review vendors after engagements to support transparency and help others make informed decisions.

13. Disclaimers and Limitations of Liability

13.1 General Disclaimers

Events Gear provides a digital marketplace to connect event organisers with service providers. While we strive to maintain a high-quality and reliable platform, users acknowledge the inherent limitations of any online service. Specifically:

i. Platform Availability:

We do not guarantee uninterrupted, timely, or error-free access to the platform. Scheduled maintenance, technical failures, or third-party service interruptions may affect availability.

ii. Vendor Information Accuracy:

Although Events Gear makes reasonable efforts to verify vendor profiles and listings, we cannot guarantee that all content is accurate, complete, or current at all times.

iii. Vendor Conduct and Services:

Events Gear does not control or guarantee the legality, quality, safety, or delivery of vendor services. Any agreements or transactions are strictly between the organiser and the vendor.

iv. Security Limitations:

While we implement strong technical and organisational measures to protect your data, no system is completely immune to cyber threats. Users share information at their own risk.

13.2 Limitations of Liability

To the fullest extent permitted by law, Events Gear and its affiliated parties (including directors, officers, employees, and agents) shall not be held liable for any of the following arising from your use of the platform:

i. Financial Loss:

Including losses resulting from vendor fraud, poor service delivery, or failed transactions.

ii. Data Loss or Breaches:

Including deletion, unauthorised access, or corruption of personal or business information.

iii. Reputational or Emotional Harm:

Including any reputational damage, emotional distress, or disruption to business relationships.

iv. Personal Injury:

Events Gear is not liable for any physical or psychological harm resulting from services booked through the platform.

13.3 Maximum Liability Cap

In any case, Events Gear’s total liability to you, for any reason, shall be limited to the amount you paid to use the platform (if any) within the 12 months preceding the event giving rise to the claim. Alternatively, at our discretion, we may opt to re-supply the service.

14. Indemnification

14.1 User’s Obligation to Indemnify

By using the Events Gear platform, you agree to indemnify, defend, and hold harmless Events Gear, including its parent company, affiliates, officers, directors, employees, agents, and licensors (“Events Gear Entities”), from and against any and all claims, liabilities, losses, damages, obligations, costs, and expenses (including reasonable legal and accounting fees) arising out of or related to:

i. Your access to or use of the platform or any alleged misuse thereof;

ii. Your breach or violation of these Terms and Conditions, including the submission of false information, vendor-related disputes, or failure to protect your login credentials;

iii. Your infringement or violation of the rights of any third party, including intellectual property, privacy, publicity, or contractual rights;

iv. Your violation of any applicable law, regulation, or legal obligation in connection with your use of the platform.

Events Gear reserves the right—at your cost—to assume the exclusive defence and control of any matter for which you are required to indemnify us. You agree to cooperate fully with our defence and not to settle any such matter without our prior written consent.

Events Gear will make reasonable efforts to notify you of any claim, action, or proceeding as soon as it becomes aware.

15. Governing Law and Jurisdiction

15.1 Governing Law

These Terms and Conditions, and any dispute arising from or related to the use of the Events Gear platform, shall be governed by and construed in accordance with the laws of the Republic of Kenya, without regard to its conflict of law provisions.

15.2 Jurisdiction

All disputes arising out of or in connection with these Terms or your use of the Events Gear platform shall be subject to the exclusive jurisdiction of the competent courts of Kenya. By using the platform, you expressly consent to the jurisdiction and venue of these courts and waive any objection based on an inconvenient forum or jurisdiction.

This provision ensures that any legal matters are resolved within a predictable and legally recognised framework.

16. General Provisions

16.1 Enforceability of Terms

These Terms and Conditions represent the entire agreement between you and Events Gear concerning your use of the platform. They supersede all prior agreements, communications, or understandings, whether oral or written. If any provision of these Terms is found to be invalid or unenforceable, it shall be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

16.2 Additional Legal Provisions

i. Severability:

If any clause in these Terms is held to be unlawful or unenforceable under applicable law, the remainder of the Terms shall remain valid, and the unenforceable part shall be replaced with a valid provision that reflects the original intent as closely as possible.

ii. No Waiver:

Events Gear’s failure to enforce any provision or right under these Terms shall not constitute a waiver of such right or provision, nor shall any single or partial exercise of any right preclude any other or further exercise of that right or any other.

iii. Assignment:

Events Gear may assign or transfer its rights and obligations under these Terms or its Privacy Policy to any affiliated entity or third party without prior notice. Users may not assign or transfer their obligations or rights without written consent from Events Gear. Any unauthorized assignment shall be deemed null and void.

17. Contact Information

17.1 How to Contact Events Gear

If you have any questions regarding these Terms and Conditions, or require support related to your use of the platform, please contact us through the following channels:

• Address:

Jakaya Kikwete Road, P.O. Box 781, 00100 – G.P.O Nairobi, Westlands District, Nairobi County, Kenya.

• Email:

support@eventsgear.co.ke  OR  hello@eventsgear.co.ke

We are available to assist with any inquiries related to Events Gear, our policies, user accounts, or general feedback.

18. Effective Date

18.1 Commencement of These Terms

These Terms and Conditions become effective as of April 2025 and supersede all prior versions. Users are encouraged to review these Terms periodically to remain up to date with any changes that may affect their rights or obligations when using Events Gear.